Track & Trace Your Orders

August 25, 2017

Placed an order and need to see where it is ASAP? You now can track and trace your orders. Here's how...

When you place an order, it sits with our 3rd party warehouse, Online Distribution until it is picked. Once picked, your order is then assigned a track and trace number with our courier company, Post Haste. An automated email is then sent to your online login email address and looks like the image below. Note: If you require this to go to an alternative email please contact us to change it.

You will also be able to download a copy of your Tax Invoice on this email, by selecting the "Click here to download a PDF copy of your invoice." To help reduce our paper waste, invoices are no longer posted out or attached to your delivery. 

Track & trace Orders

To track your order, simply click on the link "Click here to track your order" link above. This will then open up Post Hastes track and trace in a new window. It should look like the image below. The journey of your order will be mapped out in segments until delivery. 

Track & trace Orders2

If you encounter any issues along the way, please do contact to assist you. 

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